Hello there from the team at I Am Bike Taxi and Amsterdam Electric Pedicabs! 🚴‍♂️🌍

At I Am Bike Taxi and Amsterdam Electric Pedicabs, we are passionate about protecting your privacy and how your personal information is used. We seek to ensure a successful, secure, and respectful experience for all our riders and users of our website.

This Privacy Policy sets out the different types of information we collect, why we collect information, how we use information, and the code you have to control your information. Let’s get to it!

What Information Do We Collect?

When you interact with us, we may collect information in the following ways:

Personal Information You Provide:

• Booking Information: If you book a ride, we will collect your name, email address, phone number, and payment information.
• Hotel/Location Information: When you are booking through your hotel, often we get hotel name and hotel address so we can organize pick ups.
• Requests: Any special requests you make, if you need space for a wheelchair or a rain cover, etc.

Automatically- Collected Information:

• Usage Data: Information about how you use our website and app, (which pages you visited, how long you stayed, etc.) that will help us improve our services.
• Location Data: If you are using our app, we collect your GPS location while using the app, to help us reach you for pick ups.
• Cookies: This is where we get to know your preferences and improve your experience.

Why Do We Collect This Information?

We collect information, well, for a few reasons—but you can relax, we aren’t going to take advantage of you! This is how we use your information:

• To Provide Our Services: We need your information to book your travel, communicate your pick-up details, and to ensure a successful transaction.
• Communication: We will send your booking confirmations, any updates about your travel, and even the occasional promotional offer via email or text. You can opt out of marketing emails anytime.
• Enhance: By analyzing the data we collect, we can enhance your experience and see which services are used the most.
• Legal compliance: We may have to use your data to comply with legal requirements or to enforce our terms and conditions.

Data Security

We take your data seriously. We use current encryption, and other security techniques to prevent unauthorized access and breaches.

That being said, no online service has zero security risks, so while we take certain precautions to avoid breaches, we cannot guarantee absolute security.

Sharing Your Information

Here comes the business; we do not sell your information to third-parties.

We will share your information only under these conditions:

• Service providers: We partner with reputable service providers (e.g., payment processors, email marketing service providers) to deliver and improve your travel service. Service providers must keep your information secure.
• Legal Requirements: If we are required, by law (for example, to comply with a subpoena or to otherwise protect our rights), we may need to disclose your information.

Your Rights

Your rights in relation to your data:

• Access: You can ask us for a copy of the personal data we hold about you.
• Correction: If anything is wrong, let us know, and we can fix it.
• Deletion: You can ask for things to be deleted. Some items (for example: legal records) may need to be kept for a little bit longer, though.
• Opt-Out: You can stop receiving promotional emails from us at any time by clicking the “unsubscribe” link in any of our emails.

If you would like to exercise any of your rights, please contact us via [email].

Cookies and Tracking Technologies

We use cookies (the digital kind, not the tasty ones 😉) to improve your experience. Cookies help us:

• Remember your preferences.
• Track how the site is being used to improve it.
• Enhance the personalized experience we offer.

You control cookies in your browser settings, but turning them off may change how some parts of our website or app work.

Third Party Services

Our website and/or app may contain links to third-party services, such as Google Analytics, payment processors, or review websites. These services have their own privacy policies, so make sure you check them. We have no control over what they do with your information.

Location Data In Our App

When using the I Am Bike Taxi app, we collect location data to help us:

• Get to you for pickups.
• Track your ride in real-time.

You may opt-out of location tracking anytime, but please keep in mind that it may impact the way our app functions.

Photos and Media

At times, we may take photos during tours or rides to promote our business. If we take a photo of you, we will ask you for your consent first before we take your photo. If you don’t want us to use your photo, just let us know, and we will respect your decision!

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. If we make any material changes, we will either contact you via email to let you know or update this webpage. Please visit this space from time to time to check for any updates.

Contact Us

Want to learn more? We’d love to chat!

• Email:Amsterdam.Rickshaw.tours@gmail.com
• Phone: +31 612 977 991